Privacy Policy

Last updated: August 20, 2026

This Privacy Policy explains how Sawyer’s Mill, Inc. (“Sawyer’s Mill,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you visit www.sawyersmillinc.com, purchase our products, contact us, or otherwise interact with our services (collectively, the “Services”).

Personal Information We Collect

Depending on how you interact with us, we may collect the following categories of personal information:

  • Identifiers and contact information: name, email address, telephone number, billing address, shipping address, account information, and online identifiers.
  • Order and commercial information: products viewed or purchased, order history, returns, correspondence, and customer-service records.
  • Payment information: payment method and transaction information. Payment-card information is processed by Shopify and other payment providers; Sawyer’s Mill does not directly store complete payment-card numbers.
  • Internet and device activity: IP address, browser and device type, cookie identifiers, pages viewed, referring pages, interactions with the Services, and approximate location derived from an IP address.
  • Preferences and inferences: product interests, marketing preferences, and information used to personalize content or advertising.
  • Information you provide: messages, reviews, photographs, custom-order information, wholesale inquiries, and other content submitted to us.

Sources of Personal Information

We collect personal information directly from you, automatically through cookies and similar technologies, from Shopify and service providers that support our store, and from advertising, analytics, social-media, and business partners where permitted by law.

How We Use Personal Information

We may use personal information to:

  • Process payments, fulfill and ship orders, and administer returns;
  • Provide customer service and respond to questions;
  • Operate, maintain, personalize, and improve our website and products;
  • Detect fraud, protect our customers and business, and maintain security;
  • Send transactional communications and, when permitted, marketing communications;
  • Measure website performance and advertising effectiveness;
  • Comply with legal obligations and enforce our agreements; and
  • Carry out other purposes disclosed when information is collected.

How We Disclose Personal Information

We may disclose personal information to service providers and partners that help us operate our business, including Shopify, payment processors, shipping carriers, fulfillment providers, technology and hosting providers, analytics providers, advertising partners, customer-service providers, professional advisers, and government authorities when legally required. We may also disclose information in connection with a merger, financing, acquisition, reorganization, or sale of business assets.

Our store is hosted by Shopify. Shopify processes customer information to provide and improve its services and, depending on our enabled features and your choices, may use information about interactions with our store and other merchants. Learn more in the Shopify Consumer Privacy Policy and exercise rights relating directly to Shopify through the Shopify Privacy Portal.

Sale, Sharing, and Targeted Advertising

Sawyer’s Mill does not sell customer lists or personal information for money. However, certain disclosures involving cookies, advertising technologies, analytics providers, or advertising partners may be considered a “sale,” “sharing,” or processing for “targeted advertising” under some U.S. state privacy laws.

Depending on where you live, you may opt out through our Do Not Sell or Share My Personal Information page. We also process applicable browser-based Global Privacy Control (“GPC”) signals as opt-out requests for the browser and device sending the signal. A conventional “Do Not Track” signal is different from GPC and may not communicate a legally recognized request.

Cookies and Similar Technologies

We and our partners use cookies, pixels, tags, and similar technologies to keep the website functioning, remember preferences, understand website use, prevent fraud, and support analytics and advertising. Browser or device settings may allow you to block or delete cookies, although doing so can affect website functionality. Where required, you can manage non-essential cookies through the cookie-preference controls displayed on our website.

Your Privacy Rights

Depending on your state of residence and whether an applicable law covers our processing, you may have the right to:

  • Confirm whether we process your personal information and request access to it;
  • Request correction or deletion of personal information;
  • Receive a portable copy of certain personal information;
  • Opt out of sale, sharing, targeted advertising, or certain profiling;
  • Limit certain uses or disclosures of sensitive personal information;
  • Appeal our decision regarding a privacy request; and
  • Exercise your rights without unlawful discrimination.

To submit an access, correction, deletion, portability, or appeal request, email theboys@sawyersmillinc.com or call 615-587-1807. To opt out of sale, sharing, or targeted advertising, use our privacy choices page or an applicable GPC signal.

Please describe your request and provide enough information for us to reasonably verify and respond to it. We will use information submitted for verification only for that purpose. You may use an authorized agent where permitted by law; we may request proof of the agent’s authority and, when allowed, direct confirmation from you. If we deny a request, you may appeal by replying to our decision or emailing us with “Privacy Appeal” in the subject line.

Data Retention

We retain personal information only as long as reasonably necessary for the purposes described in this policy, including completing transactions, maintaining business and tax records, resolving disputes, preventing fraud, enforcing agreements, and satisfying legal obligations. Retention periods vary based on the type of information and applicable requirements.

Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

Our Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. We do not knowingly sell or share the personal information of individuals under 16. If you believe a child has provided personal information to us, please contact us so we can review and address the matter.

Marketing Communications

You may unsubscribe from marketing emails by using the unsubscribe link included in those messages. You may still receive non-marketing communications relating to orders, customer service, security, or other transactions.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices, technology, or legal obligations. The “Last updated” date indicates when the current version became effective.

Contact Us

For privacy questions, requests, or complaints, contact:

Sawyer’s Mill, Inc.
7901 Twelve Corners Rd.
Lascassas, Tennessee 37085
Email: theboys@sawyersmillinc.com
Phone: 615-587-1807